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FAQ · Honest answers

Your questions, our honest answers

No spin: the questions we actually get asked in a first meeting, with answers we stand behind. And if yours isn't here, we'll answer it in person.

01Services & scope

What we do

Clear scope, no grey areas.

What does MyoApp build exactly?

Custom software: SaaS platforms, web and mobile applications, and AI solutions connected to your data (Enterprise AI Core, agents, AI Assessment). Plus two advisory services: fractional CTO and technical audit.

Do you work with SMEs and large enterprises alike?

Yes. The format adapts: a short, scoped engagement for an SME; a governed, compliant foundation for a large group. In both cases, the same craftsmanship and the same point of contact.

Can you take over an existing project?

Yes, that's common. We start with an honest technical audit (security, debt, architecture), then a prioritized action plan — before touching a single line of code.

Do you cover both web and mobile?

Both. iOS and Android apps share a single codebase, connected to the same backend as your web platform.

Why custom development instead of an off-the-shelf solution?

When an off-the-shelf tool is the right answer, we say so — that's what scoping is for. Custom development is justified when your processes are your competitive edge: the tool adapts to how you work, not the other way around.

02Method & process

How we work

A transparent method, no black-box surprises.

What does a typical project look like?

Listen, scope, design, iterative delivery, then ongoing support — five steps validated with you. Regular demos so you always know where things stand.

Do we need a detailed spec to get started?

No. An idea and an objective are enough: the scoping phase turns your need into a clear, prioritized scope.

How do you handle requirements that evolve mid-project?

That's expected: we work in short iterations, and each change is assessed together (value, effort, schedule impact). No surprises at the end.

How long until a first deliverable?

Depending on scope, the first usable version typically arrives within a few weeks. We aim for value first: a smaller but real product, rather than a complete but distant promise.

What happens after delivery?

We stay. Post-launch support is part of the craft: monitoring, fixes, improvements. A well-built product is a product that lives — that's our definition of software craftsmanship.

03AI & data

AI, with full transparency

The real questions we get asked about AI.

Will my data be used to train models?

No. Your data stays yours: nothing is sent to third-party APIs without your consent, and nothing is used to train external models.

Can AI 'hallucinate' about my data?

The risk exists with raw AI — which is exactly what the Enterprise AI Core guards against: answers grounded in your documents (RAG), cited sources, guardrails and traceability. When the AI doesn't know, it says so.

Can the AI be hosted in Europe or on-premises?

Yes. Depending on your constraints (GDPR, regulated sector), we choose the right hosting — including open-weight models deployed in your own environment.

What's the difference between an AI agent and a classic automation?

An automation follows a fixed script. An AI agent understands context and adapts — but always under supervision: business rules, human validation at key steps, and every action logged.

Do you do 'cutting-edge AI'?

We do useful AI. The technology evolves every quarter; what matters is a foundation that lasts: memory, context, governance. We only bring in AI where it pays off — and we prove that upfront with an AI Assessment.

04Commitment & ownership

What's yours

No black box, no lock-in.

Who owns the code?

You do. The code is delivered, documented and auditable — including the AI foundation (memory, context, governance). No black box, no vendor lock-in.

Will I be dependent on MyoApp afterwards?

No, by design: readable code, documentation, knowledge transfer available. You stay in control — which is also why we're chosen through referrals.

Do you offer maintenance and further development?

Yes: monitoring, fixes and improvements at your pace. And to go further, the fractional CTO steers your technical roadmap over the long term.

How do you handle confidentiality and NDAs?

A non-disclosure agreement can be signed at the very first exchange if you wish. Your data, code and strategy stay confidential — on principle, we don't name our clients.

What if the project has to stop?

You leave with everything: the code, the documentation and a clean handover. No hidden penalties, no retention — the relationship holds because it's healthy, not because it's locked in.

05Working together

Let's get started

Concretely, the first step.

How do we get started?

With a conversation, no sales pressure. Tell us about your need and we'll identify the first step that creates the most value — often an AI Assessment or a short scoping sprint.

Can we start small?

Yes, and we recommend it: an AI Assessment, an audit or a scoped MVP. Prove value first, invest after.

Are you only in La Rochelle?

We're based in La Rochelle and happy to welcome you here — and we work with clients across France, on-site and remotely.

Who will be my point of contact?

The people who build. No intermediary sales layer: you speak directly to the team that scopes, designs and develops your product.

Do you publish prices?

No, because a custom project is scoped to its actual requirements. After scoping you receive a clear proposal — scope, milestones, commitment — with no surprises after.

MyoApp · La Rochelle

A question that's not here ?

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Discuss your project
We really listen. The rest follows.